Shipping policy
Thank you for shopping with Kausbabi. This Shipping Policy explains how we process, ship, and deliver orders placed on our website kausbabi.in.
1. Order Processing
- Orders are typically processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a shipping confirmation message/email with tracking details.
2. Shipping Locations
We currently ship across India.
If your location is not serviceable by our courier partners, our team will contact you to arrange an alternative solution or cancel the order.
3. Delivery Time
Estimated delivery times:
- Metro Cities: 3–5 business days
- Other Cities/Towns: 4–7 business days
- Remote Areas: 5–10 business days
Delivery times may vary depending on location, courier service, or unforeseen circumstances.
4. Shipping Charges
- Free Shipping may be offered on selected orders or promotional campaigns.
- Standard shipping charges, if applicable, will be displayed during checkout before payment.
5. Order Tracking
Once your order has been shipped, you will receive a tracking ID via SMS or email which you can use to track the delivery status.
6. Delivery Issues
If you experience any of the following issues:
- Package not delivered
- Delayed delivery
- Incorrect delivery status
Please contact our support team, and we will assist you as soon as possible.
7. Damaged or Incorrect Orders
If you receive a damaged or incorrect product, you must:
- Record a clear unboxing video while opening the package
- Contact us within 3 days of delivery
- Share the video and order details with our support team
Requests without a valid unboxing video may not be accepted.
8. Contact Us
For shipping-related queries, please contact us:
Email: care@kausbabi.in
Website: kausbabi.in